Maria Thundu



Published on August 12, 2021

Call centre helps Urban Cash Transfer beneficiaries

Supporting vulnerable families during the COVID-19 pandemic

Chrissy Maulidi, 24, is a beneficiary of the Malawi Government COVID-19 Urban Cash Intervention (CUCI) initiative to support vulnerable households with a three-month subsistence allowance. She reflects on her experience using the services of the CUCI call centre.